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Videos

Bike Check: Ace's 1990 FXR

We love us some FXR's around here! We met local rider Ace back in January at our annual parking lot sale and instantly fell in love with his bike. These machines are so rideable and contemporary-l...

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Videos

Riding to Sierra Stakeout 2018

It's pretty likely that the day after the motorcycle was invented, someone rode it to the woods and partied with their friends. Technology improves, culture evolves, society changes and a hundred p...

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Videos

Back to Basics: Harley-Davidson Sportster Maintenance

It's my humble and totally unsubstantiated opinion that Harley riders started slacking on doing their own work around 1984 1/2 when the last of the kickstart bikes rolled off the Milwaukee assemb...

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Videos

Everything You Need to Know About the Frijole 883

We've had quite a few questions and comments about the bike, so we figured we'd make a super-long video that goes over some of the details in more depth. The race is in 18 days, so we're basicall...

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Videos

The One Moto Show 2018

In the nine years since Thor Drake and friends started the One Moto Show in Portland, Oregon, this event has evolved into a benchmark for the contemporary motorcycle world. The See See crew takes ...

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Videos

Ricky & the Electric Chopper

We popped by to see Rico at High-Bond Modified the other day and this crazy German dude was there with an oddball motorcycle. Out of the corner of my eye I just thought it was an ironhead shortch...

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Videos

Ramble on, Brother.

Our buddies at Prism are up to their usual southern antics again. These dudes build gorgeous motorcycles, and they also happen to ride 'em! https://vimeo.com/247748121   In their third short fil...

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Videos

WTF do Jeeps have to do with Motorcycles?

  That’s a loaded question. Short answer: probably nothing, but maybe everything. People who know me understand my deep roots and enduring passion for off-road racing and four-wheeled adventures...

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Videos

Kickin' it at the Kernville Kampout 3

Kernville Kampout by the numbers: 1,000 riders + 4800 805 beers + 50 gallons of Sailor Jerry rum + 2 cords of firewood + 3 food trucks + 1 mechanical bull + 1 great band + = Shit tons of ...

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Videos

Goin' for Broke at Bonneville Speed Week

Bonneville Speed Week happens once a year on the vast expanse of a desolate, dry lakebed about 100 miles west of Salt Lake City, Utah. The second you drive onto the salt it's easy to see why peopl...

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Videos

McGoo’s Harley-Davidson EZXLIV Street Tracker

If you can’t decipher the cryptic MoCo model code in the headline, you’re not alone. Bill Bryant coined his “EZXL” project designation nearly a decade ago to describe his first Sportster refurb. B...

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Videos

Endless Summer Tour 2017

We try to do at least one multi-day motorcycle trip every year with the weak excuse that we need to shoot next year's helmet colors, road test some gear, etc. For 2017 we decided to stay in our ow...

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Biltwell Shipping FAQ's

When will my order ship?
 Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $149 shipped in the Continental USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.