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Tech Tips

How To Ride In A Pack And Not Be A Goon

How To Ride In A Pack And Not Be A Goon I wrote this ten years ago back when we started Chop Cult. Like Roth’s version in ’67, not a whole lot has changed. One inevitable thing about contemporary ...

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Tech Tips

Back to Basics: Harley-Davidson Sportster Maintenance

It's my humble and totally unsubstantiated opinion that Harley riders started slacking on doing their own work around 1984 1/2 when the last of the kickstart bikes rolled off the Milwaukee assemb...

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Tech Tips

Biltwell Foot Pegs: Tech, Tips and Pics for Better Customizing

In the greasy realm of DIY customizing, changing foot pegs ranks high among easy tweaks that are fun to do and that add personal style and performance to your motorcycle. Among the myriad compani...

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Tech Tips

Biltwell Black —What It Is, Why We Think It's Better, and How to Care For It

Over the years we've fielded thousands of questions from inquisitive bikeriders who want to know more about the parts we make for their motorcycles. Tops on the list of customer Q&A might be, "...

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Tech Tips

Tons of Sissy Bar Ideas

Supposedly a “sissy bar” was originally a handle put on the back fender or rear of a motorcycle’s frame to give people a place to grab onto so they could help a racer through a difficult section on...

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Tech Tips

Knurling—What It Is, How It Works, And Why We Don't Do It On Biltwell Handlebars

If your two-wheeled roots go back a bit, you're probably familiar with the 1/2- to 3/4-inch wide serrations in the bar clamp area on some stock and many aftermarket handlebars. These small metal ri...

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Tech Tips

Tips and Tricks for Stylish, Functional Bar/Riser Combos

Ergonomics is the science of man’s physical relationship to his work space. Prevailing wisdom holds that the more comfortably a person is situated at his desk, next to a machine, and yes, behind th...

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Tech Tips

DIY 101: Installing Biltwell Foot Pegs on Stock Harley-Davidsons

With four different models to choose from, the Biltwell range of foot pegs for Harley-Davidsons is robust. Each model is designed and manufactured to complement different styles of custom motorcy...

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Free Shipping On Orders Over $100

Biltwell Shipping FAQ's

When will my order ship?
Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $100 shipped in the USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.