Temecula Showroom closed July 3-5 for Independence Day!

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Videos

Kernville Kampout 2016

This year's Kernville Kampout was a banger! Thanks to everyone who came out and had a good time, all the sponsors that pitched in and the kind folks of Frandy Campground and the town of Kernville...

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Videos

WTF? With Buddy Suttle / Unknown Industries

I met Buddy of Unknown Industries fame a few year ago on the HotBike Power Tour. I was already quite familiar with his riding, having seen his infamous YouTube videos (they were already at over a...

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Videos

Pro Leisure Tour with Automobile Magazine and a 2017 Honda Ridgeline

Years ago when Otto was on an extended snowboard trip with no real itinerary, a red-eyed stoner mumbled the prosaic phrase, “Man, you’re just on the Pro Leisure Tour ain’t ya?” The saying stuck a...

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Videos

Blue Ridge Parkway to Catalina Wine Mixer

The Blue Ridge Parkway is one of those routes we've always wanted to ride. Seeing how it was kind of in between the Gypsy Run in upstate New York and the Catalina Wine Mixer in Winfield, Alabama,...

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Videos

DIY 101: Installing Biltwell Foot Pegs on Stock Harley-Davidsons

With four different models to choose from, the Biltwell range of foot pegs for Harley-Davidsons is robust. Each model is designed and manufactured to complement different styles of custom motorcy...

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Videos

Wheels Through Time Motorcycle Museum

The Wheels Through Time Museum in Maggie Valley, North Carolina is known as "The Museum that Runs". I often struggle to keep one machine running, so the fact that over 350 rare, vintage motorcycl...

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Videos

Sex Panther Sportster 3.0

In version 3.0 of his trusty Sportster chopper, Mike has made a few tweaks to enhance the aesthetics, create a few more tie down points for gear, and incorporate some one-off items from friends. ...

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Videos

Fairdale + Biltwell Collab

Last Christmas I received an email from an old friend that could have easily been thrown away with the rest of the holiday trash. The subject line was certainly vague enough to end up in the junk...

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Videos

Limited Release of DOT Lane Splitter Helmets

We've been working on this all-new Lane Splitter helmet for about two years, and we're glad to say it's just about ready to launch. We're still chipping away at the red tape required to get ECE c...

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Videos

2016 Born Free Show Wrap Up

Every year I try to find a new way to say "Overwhelming" when describing this show. The sheer number of bikes of this caliber assembled in one single place is simply a thing to behold. Anyone who...

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Videos

Hooligan Dirt Dash / Texas

The June 4th, 2016 Hooligan Dirt Dash took place at Gruene Harley-Davidson in New Braunfels, Texas. This is quite possibly the coolest dealership in the country. Their big grass field was just be...

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Videos

WTF? With Buck Wild Designs

When Michael ‘BuckWild’ Ramirez was commissioned by Sailor Jerry to paint a lid for the upcoming ‘Ride with Norman Reedus’ show on AMC, he knew starting with a Biltwell helmet was the first order...

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Free Shipping On Orders Over $100

Biltwell Shipping FAQ's

When will my order ship?
Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $100 shipped in the USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.