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Friends of Biltwell

It's 12 O'clock Somewhere

It's 12 O'clock Somewhere Riding with rippers never gets old. We had a blast going out the hills the other day with Ravi, Clay and Sully. Follow these dudes and their antics at @Ravi_Savage   /  @...

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Friends of Biltwell

Bike Check: Ace's 1990 FXR

We love us some FXR's around here! We met local rider Ace back in January at our annual parking lot sale and instantly fell in love with his bike. These machines are so rideable and contemporary-l...

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Friends of Biltwell

Biltwell People's Champ / Round 2

The people have voted and here's the Lucky 13 who are left for Round 2. We will publish a new blog post with updates from the builders in mid-April. Voting for the Final Six Pack will be Friday, ...

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Friends of Biltwell

Good Times Racing with Rich & Marissa Silva

My name is Rich Silva and my wife is Marissa Silva. We started the Good Times Racing Team in 2017. We are a working class race team. We began racing after attending a Hell on Wheels Steeplechase...

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Friends of Biltwell

WTF? With Kalen Thorien

An Interview With Karen Thorien The word “Influencer” gets thrown around a lot on the interwebs, but in the case of Kalen Thorien, influenced we are. All it takes is a scroll through her Instagram...

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Friends of Biltwell

Show Class People's Champ 2018

We already did a post earlier that highlighted all the bikes that packed the parking lot at Cook's Corner the night before Born Free Show 2018 for the Show Class Magazine People's Champ 2018. The b...

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Friends of Biltwell

Aaron Mason's 1954 Triumph Chopper

Our buddy Aaron Mason, owner of Old Rose Tattoo here in Temecula, CA has a healthy stable of custom motorcycles. The old saying goes something like "Triumph. Makes a mechanic out of any man".  Aaro...

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Friends of Biltwell

Riding to Sierra Stakeout 2018

It's pretty likely that the day after the motorcycle was invented, someone rode it to the woods and partied with their friends. Technology improves, culture evolves, society changes and a hundred p...

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Friends of Biltwell

Rico's Crusty Shovel

It’s a odd story of an oddball bike. In 2012 I received a call from Bud in Austin TX. Bud’s shop was legendary for old bike kooks and I had traded vintage bikes & parts with him for 30 years. ...

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Friends of Biltwell

The Golden Goose - Branden Wildvank’s 1949 Panhead Chopper

Branden Wildvank’s 1949 Panhead Chopper When our friend Branden got out of the Navy and sold his Evo Sporty, he decided to build a sick pan chop. On a recent weekend ride we cornered him and got s...

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Friends of Biltwell

Biltwell + Black Bear Brand Memorial Day Auction

We've got a special going on for Memorial Day that's different from the typical sales and discount promotions. Josh at Black Bear Brand had this great idea to resurrect some super cool patches from...

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Friends of Biltwell

Honda Unveils the New 2019 CRF450L

We were lucky enough to sneak into the unveiling of the new 2019 Honda CRF450L earlier this week. What? This ain't no chopper! Nope, it's not. We love all kinds of bikes around here and seem to h...

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Biltwell Shipping FAQ's

When will my order ship?
 Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $149 shipped in the Continental USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.