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Product Spotlights

Introducing the new Biltwell Exfil-48 Backpack

Introducing the Biltwell Exfil-48 Motorcycle Backpack. We've had some requests to do a backpack and a moto bag smaller than the Exfil-80 over the past year or so we decided to combine the two ide...

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Product Spotlights

Biltwell Black —What It Is, Why We Think It's Better, and How to Care For It

Over the years we've fielded thousands of questions from inquisitive bikeriders who want to know more about the parts we make for their motorcycles. Tops on the list of customer Q&A might be, "...

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Product Spotlights

A Biltwell Holiday Gift Guide

Wanna keep from getting sucky stocking stuffers this year? Here's our Biltwell Holiday Gift Guide to help out a little. Send Aunt Mildred a link to this page and maybe you’ll end with something you...

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Product Spotlights

New 2018 Gringo and Gringo S Helmets in stock

We just got in the first batch of 2018 Gringo and Gringo S helmets in the new colors. Some colors like Flat Black and Vintage White are perennial, but more unique colors and graphics will live for ...

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Product Spotlights

Review: 2018 Harley-Davidson Softails: Fat Bob / Street Bob / Low Rider

Bold moves by the MoCo Harley-Davidson’s heritage—both distant and recent—has always been a double-edged sword. The design of their early big twin motorcycles has become what we naturally expect ...

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Product Spotlights

Biltwell Lane Splitter Helmets are Here

It’s been a journey to get Lane Splitters to market, but they're finally here, in stock and shipping as of today! We already had the DOT thing wired for the USA, but the requirements and red t...

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Product Spotlights

The EXFIL-80 Sissy Bar Bag

Packing my kit for a multi-day motorcycle trip is a ritual I always look forward to. I'm always trying to split the difference between going without and bringing too much. We've experimented over...

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Product Spotlights

A Half Dozen Christmas Gifts That Don't Suck

Christmas is awesome. All that food. All those sweaters and relatives and spiked egg nog. But about the presents... Many of us motorcycle enthusiasts have received a corny-ass gift from a well-mean...

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Product Spotlights

Biltwell + MotoStuka Tool Roll

We've been quietly working with our friend Rob at MotoStuka on this neat little tool roll called the Exfil-0. (It won't hold a single beer, so our usual measuring device using beer cans didn't ...

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Product Spotlights

What's up with that Google ad?

What's up with that Biltwell helmet in the Google ad that ran during the World Series? Who knows? That's our answer. We definitely didn't pay for it like some have suggested, but we'll take the f...

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Product Spotlights

Fairdale + Biltwell Collab

Last Christmas I received an email from an old friend that could have easily been thrown away with the rest of the holiday trash. The subject line was certainly vague enough to end up in the junk...

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Product Spotlights

Limited Release of DOT Lane Splitter Helmets

We've been working on this all-new Lane Splitter helmet for about two years, and we're glad to say it's just about ready to launch. We're still chipping away at the red tape required to get ECE c...

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Free Shipping On Orders Over $100

Biltwell Shipping FAQ's

When will my order ship?
Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $100 shipped in the USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.