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Misc

It's 12 O'clock Somewhere

It's 12 O'clock Somewhere Riding with rippers never gets old. We had a blast going out the hills the other day with Ravi, Clay and Sully. Follow these dudes and their antics at @Ravi_Savage   /  @...

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Misc

Bates Baja Tires and PanAm Oils Sponsor the 2019 El Diablo Run

The highways of Baja are world-famous for their unpredictable conditions, enormous potholes general state of decay. Those challenges are a big part of what makes the EDR fun and different from any ...

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Misc

5 Christmas Gifts for the Motorcycle Enthusiast

Buying Christmas gifts for the motorcycle enthusiast in your life can be a pain if you don’t know what they really want. Here’s a simple guide to a few winners that we think would fill just about a...

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Misc

Show Class People's Champ 2018

We already did a post earlier that highlighted all the bikes that packed the parking lot at Cook's Corner the night before Born Free Show 2018 for the Show Class Magazine People's Champ 2018. The b...

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Misc

Rouserworks Honda XR400

What's a dedicated Harley mechanic ride every day? A "street only" seventeen-year old Honda dirt bike, of course! Rob is more known for his custom Sportsters but his love for the venerable Honda X...

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Misc

Riding to Sierra Stakeout 2018

It's pretty likely that the day after the motorcycle was invented, someone rode it to the woods and partied with their friends. Technology improves, culture evolves, society changes and a hundred p...

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Misc

Real World Road Test: Honda CB1100EX

Our Product-Dev guy, Erik “Westy” Westergaard is probably the fastest guy at Biltwell, so when it came time to test Honda’s 2018 CB1100EX it just made sense to have this one-man wrecking crew spen...

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Misc

Introducing the new Biltwell Exfil-48 Backpack

Introducing the Biltwell Exfil-48 Motorcycle Backpack. We've had some requests to do a backpack and a moto bag smaller than the Exfil-80 over the past year or so we decided to combine the two ide...

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Misc

Back to Basics: Harley-Davidson Sportster Maintenance

It's my humble and totally unsubstantiated opinion that Harley riders started slacking on doing their own work around 1984 1/2 when the last of the kickstart bikes rolled off the Milwaukee assemb...

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Misc

Invited Builder Bikes of Born Free 10

No surprise here, the Born Free 10 was a mind-blowing collection of wildly hand-crafted custom motorcycles from all over the planet. Much respect to the dudes who put the show on and the builders w...

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Misc

We Finished the NORRA Mexican 1000 on a Stupid Sportster

As desert races go, the NORRA Mexican 1000 is one of the more mild and fun events, IF you are in or on a proper off-road vehicle. A Harley Sportster isn't a proper off-road vehicle no matter what ...

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Misc

Two-Wheeled Fun in the Florida Sun at Swampfest 2018

Swampfest 2018 Just before sundown Saturday night, a motley crew of mostly boozy bro's and one dad lined up for the Circle Jerk main. Enduro guy brought a gun to a knife fight. Friends in the mo...

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Biltwell Shipping FAQ's

When will my order ship?
 Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $149 shipped in the Continental USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.