FREE SHIPPING OVER $149
Technical Details
- Pinlock lens features Dry Hydrophilic moisture absorbing technology for fog-free vision
- Sun-reactive ProtecTINT technology adjusts from clear to light smoke for perfect vision in all conditions
- Pinlock lens is pre-installed on highly scratch- and impact-resistant molded polycarbonate Gringo S shield
- Biltwell Gen 2 hinge hardware included for fast, easy installation
Care and Maintenance
Do not use standard household cleaners (bleach, ammonia, Windex, etc.) or petroleum-based chemicals to clean any part of the Biltwell shield or the Pinlock lens. Doing so will destroy the anti-fog and photochromic properties of the sun reactive lens assembly. Mild soapy water and a lint-free microfiber towel is sufficient to clean the inside and outside surfaces of the shield/ProtecTINT lens assembly. Learn how to install a Biltwell Gen 2 shield onto your Biltwell helmet here, and how to install a Pinlock lens here.
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Easy Exchange Policy
We’ve got a no hassle approach to exchanges and even cover shipping both ways in the USA. Dig in to the details for all returns and exchanges here.
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Verified & Secured
Our checkout is verified and secured with bank level encryption so you never have to worry about your money.
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Free shipping over $149
Spend over $149 in our online store and your order ships for free within the USA. Orders placed before 2:00PM PST generally go out the same day so you get your stuff fast.
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Biltwell Shipping FAQ's
When will my order ship?
Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.
How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.
Does Biltwell offer free shipping?
Yes! On orders over $149 shipped in the Continental USA, our online store will automatically deduct shipping charges.
Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.
What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
When will my order ship?
Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.
How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.
Does Biltwell offer free shipping?
Yes! On orders over $149 shipped in the Continental USA, our online store will automatically deduct shipping charges.
Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.
What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
No Hassle Exchange Policy
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951) 699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.