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The People's Champ

The Biltwell People’s Champ looks like a rowdy good time at Cook’s Corner the night before Born Free, and of course it is. It’s also a stressful nightmare for the builders who get chosen to parti...

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El Diablo Run: A Look Back

The El Diablo Run isn’t the first motorcycle adventure of its kind, and it won’t be the last. Like most things in life, timing deserves much of the credit for its popularity and success. Remember, ...

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More Awesome Motorcycle Wallpapers for your Phone and Desktop

Our in-house photographer Geoff Kowalchuk shoots more stunning motorcycle images than anyone we know. His travels around the country (and world) over the years have led to the kind of inspiration...

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THE LOWBROW CUSTOMS RIDE-IN MOVIE

We are excited to announce a new event Lowbrow just introduced – the Lowbrow Customs Ride-In Movie! They’ve rented out the entire two-screen Auto-O-Rama Twin Drive-In Theatre in North Ridgeville, O...

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Global Announcement

Nous vous annonçons une nouvelle qui ne nous plaît pas mais il est important de la partager... Une agence française de sécurité des produits de consommation a récemment effectué des tests concernan...

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Raising the Bar

If you’re an eagle-eyed obsessive like we are, you’ve probably seen the letters TüV in motorcycle catalogs, ours included. They stand for Technischer Überwachungsverein, the German laboratory that ...

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Seeing Is Believing - Utility Mirrors

Motorcycle mirrors aren’t merely decorations—in most US states and all European countries, they’re required by law. Unfortunately, there seems to be an unwritten rule about silly mirror styling. Wh...

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Built By Warriors

Allied Forces Nick Hamm—a Recipient of The Purple Heart—and Allan Chadwick are Making a Difference for American Combat Vets at The Warrior Built Foundation. Here’s Who They Are, What They Do, and...

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The Biltwell 100. Good times, not lap times.

The origin of our first ever desert race didn’t really start around the fire pit with a bottle of Jameson like most of our bad ideas. It was a simple phone call. I needed some parts for my XR650 a...

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Fully Loaded

Being prepared means never having to be told twice. Tell a loud drunk to “Get out and stay out!” and you’ll probably end up in a bar fight. Say the same words to a savvy bikerider and he’ll have h...

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Look Back: 2020 Peopl'es Champ Builder Profile – Luke Heafner

We’re taking a look back at the Biltwell People’s Champ top six builders from last year’s online competition. Check out Luke Heafner from Monroe, North Carolina and his 1967 H-D Shovelhead @_luke...

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Look back: 2020 People's Champ Builder Profile – Steven Bate

We’re taking a look back at the Biltwell People’s Champ top six builders from last year’s online competition. Check out Steven Bate from Birmingham, Alabama and his 1981 Yamaha Virago 920r. @dixian...

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Free Shipping On Orders Over $100

Biltwell Shipping FAQ's

When will my order ship?
Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always do our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

How soon will I receive it?
That depends on which shipping method you select during check out. We ship with both USPS and UPS and you will get an email with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use to help decide which method to choose.

Does Biltwell offer free shipping?
Yes! On orders over $100 shipped in the USA, our online store will automatically deduct shipping charges.

Do you ship to Military APO/FPO Addresses?
We do! Please note: we can only ship via United States Postal Service to these addresses.

What about orders outside of the USA?
We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility to pay these additional fees. This isn’t something we have control over, and its your responsibility to know and understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
 
No Hassle Exchange Policy
 
USA Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a call tag free of charge to get your product headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) to get the product in transit to you and we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
 
International Customers: We offer a 30 day exchange policy on every product we offer. Call our dedicated customer service at (951)699-1500 or e-mail exchange@biltwellinc.com , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the product back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS free of charge. We already charged you for freight once, might as well not charge you again.